Terms of Service

Last updated: August 24, 2026

These Terms govern quotes, orders and purchases from Vibe Packaging LLC (“Vibe Packaging”, “we”). By requesting a quote or placing an order you agree to them.

Products

Our products are custom-manufactured packaging made to the die-line, dimensions, board grade and artwork you approve at proof stage. The approved proof is the specification of record.

Quotes and orders

Written quotes are valid for 30 days. An order becomes binding when we confirm it in writing and payment (or agreed terms) is in place. Production begins only after you approve the digital proof.

Pricing and payment

Prices are in US dollars and exclude sales tax, which is added where applicable. Card and wallet payments are processed by Stripe; invoice terms are available to approved accounts. Late invoice balances may accrue interest at the lawful rate.

Tolerances

• Quantity: industry-standard over/under-run of ±5%, invoiced pro rata.
• Dimensions: ±1 mm on folded dimensions.
• Colour: reasonable variation is inherent to printing on unbleached kraft.

Variation within these tolerances is not a defect.

Lead times

Sampling and production times are good-faith estimates, not guarantees. We notify you promptly of any material delay.

Artwork and intellectual property

Your logos and artwork remain yours; you warrant that you have the rights to use them and you indemnify us against third-party claims arising from them. Our die-lines, tooling and production files remain ours unless a buy-out is agreed in writing.

Warranty and liability

We warrant that goods conform to the approved proof and to the food-contact specifications we state. Our total liability for any order is limited to the amount you paid for that order; we are not liable for indirect or consequential loss. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Cancellation

Orders may be cancelled free of charge before proof approval. After production begins, incurred material and labour costs are invoiced. See the Refund & Return Policy.

Governing law

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules. Any dispute belongs to the state or federal courts located in New Jersey, and you consent to their jurisdiction.

Contact

Vibe Packaging LLC, New Jersey, USA · reach us through the enquiry form; we reply by email within one working day.